Machines must be cleaned thoroughly before bringing them back into stores or sent to our warehouse for testing. This includes cleaning and maintaining the device regularly. This will assist in selecting the right device for your purposes.Īll warranty claims are subject to the correct use and care in accordance with the product's manual. Dry herbs inherently do not produce the same volume of vapor as e-ciggrette devices and as such we recommend conducting thorough research prior to purchase. We do not honor warranties for machines that ' do not produce enough vapour' according to personal opinion. We can not honor a replacement or refund for devices that are functioning in accordance with the manufacturer’s specifications. Warranty returns are assessed thoroughly before resolution. We can, however, exchange or refund the product if it is unused and sealed within 30 days. We do not refund or exchange items, because change of mind or if you simply do not like the product or product if it has been used.
Ordinary wear and tear is also not covered. The warranty does not cover accidental damage or any damage that was caused by incorrect or unusual procedures not used in accordance with the manufacturer’s instruction booklet. Our warranty covers any manufacturing faults and defects, major malfunctions and any other issue that is not the result of your actions or inactions. You must provide proof of purchase, or have the product on your Super Vape Store account to process a claim. If the product is faulty the shipping is on us. If these steps don’t work, it will need to be assessed by our experienced staff.Īlso please note, that if your product was sent back and is deemed “NOT FAULTY” by our assessment team, a shipping fee of $10 will be applied to get this product sent back to you.
VOOPOO DRAG 2 MOD
For example, if the mod is not turning on, try to charge the product, or change the batteries.
VOOPOO DRAG 2 MANUAL
Vaping products can be quite complex and confusing unless you’ve done some research on the product prior to purchase.īefore you start with the returns process, we advise reading the manual that came with your product and starting off with simple troubleshooting steps. We also understand how daunting it can be to purchase your first product and then how frustrating it is to find out it's faulty, hence why we try and provide a speedy and comprehensive warranty service to our customers.Īny purchase made in-store – should be returned to the store it was purchased from.
Super Vape Store offers a 3 Month Warranty and Refund Policy. New Online Returns and Exchange Portal - Online Orders Only We highly recommend using an external battery charger, for the safety of your device and your personal safety: CLICK HERE Mod Material: Zinc Alloy + Resin (Platinum)ġ8650 Batteries NOT included - CLICK HERE Safety protections: Overtime/Short-circuit/Overcharge/Output over-current/Over discharge/Over-temperature/Battery Reverse Protection Equipped with PnP Coils of 0.15ohm and 0.2ohmġ0. Magnetic absorption and adjustable air 510 baseĨ. Balance charge with different brand batteryħ. We highly recommend charging batteries externally for safety and warranty:ĥ. What's more, it is compatible with all PnP Coils. Drag 2 Refresh Edition is equipped with PnP-VM5 0.2ohm Coil and PnP-VM6 0.15ohm Coil. The adjustable air 510 base matches almost all of your devices. The PnP Pod Tank can switch between being a pod when used in either the Drag S and Drag X Kits and used as a Tank when being used with the Drag 2 refresh kit.ĭesigned with powerful magnetic absorption that makes coil replacement and juice filling never so simple. The FIT mode will bring you a better vaping experience with its safety design and it's long battery life. 18650 Batteries NOT included - CLICK HEREįeaturing innovative GENE.FIT Chip, it will provide fast ignition and high burst and support intelligent identification of the coil so preventing the coil from burning out. It is powered by dual 18650 batteries with 177W max power. The Voopoo Refresh Drag 2 Edition Kit is the new version of Drag 2 that comes with 4.5ml PnP Pod Tank and inherits the classic design of Drag 2.
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